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Writer's pictureMatt Jones

When Do I Need a New Website or a Redesign? And How Often Should I Do It?

In today’s digital age, your website is often the first impression your customers have of your business. So, how do you know when it’s time for a new website or a redesign? And how often should you be thinking about making these changes? Here’s a guide to help you assess whether it’s time to refresh your online presence.


1. Your Website Looks Outdated


Design trends change quickly. If your website hasn’t been updated in the last 3-5 years, chances are it looks outdated compared to your competitors. Modern design includes clean layouts, responsive elements, and optimised visuals. An outdated website can give the impression that your business isn’t keeping up with current standards.


2. It’s Not Mobile-Friendly


With mobile devices accounting for more than half of web traffic, a mobile-friendly website is no longer a luxury—it’s a necessity. If your site isn’t optimised for mobile, you’re likely missing out on valuable visitors. A redesign to ensure your website is responsive is essential in keeping up with modern usage patterns.

Person holding an iphone with a mobile friendly website

3. It’s Difficult to Navigate


If users struggle to find the information they need or the navigation feels clunky, it’s time for a redesign. Websites should be intuitive, with clear menus and easy access to key content. Poor navigation can frustrate visitors and lead to high bounce rates, which impacts your business.


4. Your Website Isn’t Converting


If your website isn’t generating leads, sales, or engagement as you expect, it might be time for a redesign. Whether it’s adding clearer calls-to-action, improving the user experience, or refreshing your content, a strategic redesign can help improve conversions.

Computer screen showing a low converting websites data

5. Your Branding Has Changed


Has your business undergone a rebranding? Your website should reflect your current branding, from your logo and colours to your messaging and overall style. A redesign can ensure consistency across your online and offline presence, building stronger brand recognition.


6. It’s Slow to Load


Page speed plays a critical role in both user experience and search engine rankings. If your website takes more than a few seconds to load, visitors may leave before they even get to see your content. Regular updates or a full redesign can help streamline your site, improving speed and performance.

Man holding his head in frustration because of a slow loading website

7. It’s Hard to Update


If your current website is difficult to manage or update, you may need a new content management system (CMS) or a redesign to improve functionality. A more flexible and user-friendly platform can save you time and keep your website fresh with updated content.


How Often Should You Get a New Website or Redesign?


There’s no one-size-fits-all answer, but most businesses should aim for a website refresh every 2-3 years. This doesn’t always mean a complete overhaul—sometimes minor updates to design, content, or functionality can keep things fresh.


For a complete redesign, consider the following timelines:


  • Every 3-5 years for a full redesign, depending on industry trends, technology advancements, and changes in your business.

  • Every year for minor updates to keep the content relevant, improve performance, and tweak the design as needed.


In today’s fast-paced digital environment, staying ahead of the curve is crucial. If you’re unsure whether your website needs a refresh, consider these signs and remember that investing in a new website or redesign can pay off with better user engagement, improved SEO, and stronger brand presence.


If you’re thinking it’s time for a new website or a redesign, get in touch with me to discuss how we can help keep your business at the forefront of the digital landscape!

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